Work on the Move 3

A New Book from the IFMA Foundation

In response to radical behavioral shifts toward working, learning and connecting presented by the COVID-19 pandemic, the IFMA Foundation today released “Work on the Move 3: Building Better Workplaces After the Pandemic.” The latest volume in a series of groundbreaking books that focus on the evolving world of work, workplace strategy, and the intersection of people, technology and space, “Work on the Move 3” (WOTM3) explores the expanding role of facility management (FM), and the leadership challenges and opportunities associated with delivering effective workplaces post-pandemic.

As governments, businesses, cities and individuals continuing to recover from the social and economic disruption, as well as the emotional toll, of the past 21 months, they are seeking guidance on how best to move forward. Edited by Michael Schley and Alexi Marmot and co-written by 19 industry-respected subject matter experts, WOTM3 addresses the new hybrid workplace, sustainability and planetary health, employee well-being, diversity and inclusion, and the growing dependence on technology to support a work-from-anywhere future.

Table of Contents

  1. The New Hybrid Workplace – Michael Schley and Pat Turnbull
    As the world recovers from the forced work-from-home practices necessary during the Covid-19 pandemic, the idea of a hybrid workplace that combines remote work with the use of office space for collaborative activities is gaining favor. This chapter explores issues of human interaction, innovation and organizational culture and addresses the question of why offices are needed.
  2. Global Workplace and Workforce TrendsAlexi Marmot
    In this chapter we review employment trends by region and country, data on rents and new office construction, an update on tall buildings and discuss and compare workplace transformation trends worldwide.
  3. Health and Well-being at Work – Alexi Marmot
    This chapter will look at lessons learned during the Covid-19 pandemic; longer-term trends in workplace health; research knowledge and practice; and lessons for employers, building owners & operators, designers and managers.
  4. Sustainability and Planetary Health Chris Hood, William Bullen, Max Luff, Lisa Whited and Celeste Tell
    As the climate change crisis continues, reducing the energy and resource demands of buildings will take on increasing importance.  This chapter will look at the data and guidance including information from the UN’s Sustainable Development Goals and the International Green Building Institute.
  5. Workforce Diversity and Inclusion – Jodi Davidson and Angela Johnson Culver
    This part of the book will address trends, strategies and practices for inclusion in all workplaces and specifically in the FM workforce.  Inclusion issues of gender, LGBT issues, ability/disability bias, ageism, cultural biases, racial equity, citizenship status and religion tolerance will be discussed. The chapter will also look at issues of workforce reskilling, the evolution of Human Resource functions, fair labor standards, the issues of automation and overcoming digital exclusion.
  6. Technology – Erik Jaspers and Michael Schley
    This chapter will look at the dependence of work on the IT infrastructure, smart buildings, IoT technology in the workplace including sensors, real-time occupancy and environmental data, digital signage and wayfinding systems, booking systems, data security and privacy issues.
  7. Innovation and Revolution in the Location of Workplaces and Real Estate – Ed Connolly and Scott Redabaugh
    As many organizations move to a hybrid workplace approach, major changes are happening in real estate.  Increased working from home is resulting in many organizations reducing their real estate footprints. The attraction of major business hubs such as London, New York and Silicon Valley is declining as employees take advantage of the ability to work anywhere.  Flexible leases and co-working are providing new flexibility for organizations to better fit their real estate to their needs.
  8. Emerging Trends in the Facility Services Business Model – Maureen Welch, Anthony Caron and Kelly Spinola
    Emerging needs for facility and real estate flexibility are driving a trend toward “dynamic deployment” of Integrated Facility Management services with significant changes in how services are contracted, delivered and managed.
  9. Designing for the Post-Pandemic Workplace – Arnold Levin and Albert de Plazaola
    The pandemic has caused organizations across a wide array of industries and market sectors to rethink both how they define work and the place where work occurs. The pandemic has brought to light the importance of the relationship between the design of an organization’s place and the design of the organization. What we design has created a new paradigm around how we use design as a problem-solving tool. This chapter will explore shifting thinking around how the design of both place and the organization creates new synergies and opportunities and how and what we design has thrown design trends upside down.
  10. Case Studies – Kate North
    We provide a set of useful examples of organizations that have built better workplaces coming out of the pandemic.
  11. Closing Thoughts – Alexi Marmot and Michael Schley
    What did we learn from the pandemic?  What preparations should we make for future global events?  And most importantly, how can we return to workplaces that are more flexible, environmentally responsible, healthy, and foster human dignity and respect.


The IFMA Foundation wishes to recognize and thank the sponsors of Work on the Move 3.

Established in 1990 as a non-profit, 501(c)(3) corporation, and separate entity from IFMA (The International Facility Management Association), the IFMA Foundation works for the public good by supporting facility management higher education programs, supporting students, undertaking research critical to the profession, and increasing awareness of facility management to make FM a career of choice.  The IFMA Foundation is supported by the generosity of the FM community including IFMA members, chapters, councils, corporate sponsors and private contributors who all share the belief that education and research improve the FM profession. To learn more about the IFMA Foundation, visit